Anne McCaffrey Named to Buffalo Business First Power 200 List

Each year Buffalo Business First creates a list of the inspiring women who are shaping the communities of Western New York and beyond. People Inc. President & CEO Anne McCaffrey was named to the eighth spot on the distinguished 2024 Buffalo Business First "Power 200 Women" list. "Philanthropists. Lawyers. Businesswomen. Bankers. These women's talent and influence are fueling economic, social and cultural growth throughout Western New York. Every woman on the list has strengthened the community in their own unique way. They have grown thriving companies and built vibrant nonprofits. These leaders have paved the way for more women to ascend to our region's highest positions. With the doors they've opened and the opportunities they have created the next generation of women will build on this enduring foundation. " - Buffalo Business First

Anne McCaffrey, People Inc. President & CEO featured in Business First

Buffalo Business First’s ongoing series with area business leaders, VISION Buffalo – Executive Insights, interviewed People Inc. President & CEO Anne McCaffrey. John Tebeau, Buffalo Business First publisher, spoke to McCaffrey about how her diverse experiences in government and healthcare uniquely positioned her to lead People Inc. at this time in its more than 50-year history. They also delved into important issues facing non-profit agencies such as People Inc., reflections on highlights of McCaffrey’s first year and the direction and hopes for the future of the agency. The video interview and accompanying article are available here .

Author with Autism Hopes Newest Book Will Help Others Connect to People Inc.

When Robert Kneitinger was a child, he was teased and bullied. Classmates made fun of his social awkwardness and communications challenges.  Eventually, Kneitinger was diagnosed with a developmental disorder, Autism Spectrum Disorder. Now, at age 58, Kneitinger has turned the pain of his childhood into lessons for children with disabilities, in the hopes that their lives will be easier. With some help from staff at People Inc., Kneitinger is now an author and illustrator of 15 children’s books – all with positive messages and an underlying theme of overcoming obstacles and the value of all people, no matter their abilities.  Kneitinger said his hope is to inspire families like his. “My mission is to help children get their independence, like I did,” he said. “What I want is that someday, parents of children who read my books say to me, ‘Thank you for helping my child!’” The books are fictional, but many of them come from stories about Robert’s own experiences and include ways he navigated the world despite his disability. This includes his latest book soon to go on sale on Amazon, “My Journey with People Inc.,” about ways that connecting with the People Inc. staff who offer services such as a broker, a life coach and a self-directed assistant have changed his life forever, including helping him to find and nurture his writing and artistic talents. Kneitinger started as an artist after attending classes at Starlight Studios in Buffalo. Working with People Inc. Self-Directed Assistant Don Jackson, he found that he had the ability to create artwork that people admired, and to come up with stories that he hopes will make a difference in people’s lives. After just finishing his 17th book, Don said the benefits he has seen for Robert in this work go well beyond the creative. Running the business of trying to sell books and do readings and presentations at schools, community organizations and more have pushed Robert far beyond where he and others thought he could go, said Jackson, who has a background in art education and has worked side-by-side with Kneitinger through all of his book writing and illustrating. “He has come so far,” Jackson said. “All of this stretches his cognitive abilities. We have seen so much improvement socially, emotionally and in his self-confidence. He is now constantly interacting with people – it’s been an incredibly well-rounded experience.”  Kneitinger will be selling his books at the upcoming Developmental Disabilities Awareness Day on August 1 at the Niagara Falls Convention Center.

Autism Services Programs & Services To Transition to People Inc., The Summit Center

Separate Agencies to Provide Programs Based on Specialties Two local nonprofits that support people with developmental disabilities are working together to ensure the continuation of educational, residential, and other services currently provided by Autism Services Inc. Autism Services supports approximately 175 people in day programs, group homes and other programs funded and regulated by the New York State Office for People With Developmental Disabilities (OPWDD). It also operates two New York State Education Department-certified school age special education programs located in Buffalo and Amherst, serving about 100 students. As a result of insurmountable financial challenges, beginning Feb. 1, 2024, Autism Services’ OPWDD-funded programs will transfer to People Inc. The Summit Center will expand its school services on or about Feb. 1, 2024, providing school age educational programs to current students attending Autism Service’s schools. Autism Services faces significant operational and financial challenges, exacerbated by the COVID-19 pandemic. Earlier this year, Autism Services approached People Inc. seeking an affiliation to provide assistance with administrative, back-office, and managerial support. As part of its strategic assessment of the agency, People Inc. hired an outside accounting firm to determine Autism Services’ financial viability. The findings revealed an operating deficit that threatened the continuation of Autism Services’ programs and services. Despite aggressive and deliberate efforts over the last several months to stabilize operations, Autism Services’ Board of Directors has determined the only way to preserve these vital services is to transition the operation of its programs to other agencies with the capacity and expertise to support them. “Since Autism Services came to us for assistance, the goal has been to ensure the continuation and consistency of high-quality services,” said Anne McCaffrey, President and CEO of People Inc. “After the results of our due diligence, we are grateful to have arrived at this best-case scenario, with The Summit Center taking on what they do best, and People Inc. doing what we do best. In the end, the people served and their families remain the focus.”  People Inc., a leading provider of services for people with intellectual and developmental disabilities, and The Summit Center, well known for its expertise in educational programs for people with autism, are working together with Autism Services to ensure a smooth and seamless transition as Autism Services ceases operation. McCaffrey and Lisa Foti, CFO and incoming CEO of The Summit Center, said they are thoughtfully planning for little or no disruption to the day-to-day services currently provided, including affording employment opportunities to Autism Services employees and keeping the schools and programs in the same locations. “We know that change can be very disruptive for students with autism, so our initial focus is on the seamless continuation of educational services provided by staff members they know and trust,” said Foti. “On the financial side, when these additional students come under Summit’s umbrella, we will be able to take advantage of higher reimbursement rates while continuing to provide a high-quality educational program.”  The OPWDD services moving under the auspice of People Inc. include 12 group homes with a total of 53 residents, two day programs serving 64 people, and other programs for neurodiverse adults and children. All Autism Services employees who work as direct support professionals in these programs will have employment opportunities at People Inc.   ABOUT PEOPLE INC.: People Inc. provides a diverse array of support for people with intellectual and developmental disabilities and their families, as well as health care services, senior services, services for the Deaf and hard of hearing, and affordable housing. Founded more than 50 years ago and built on a strong foundation of innovation, collaboration, community and inclusion, People Inc. helps people achieve greater degrees of independence and productivity, providing superior programs throughout Western New York and the Greater Rochester regions. ABOUT THE SUMMIT CENTER: The Summit Center provides educational, clinical, adult, and community-based programs and services to more than 1000 Western New York children and adults with autism and other developmental disabilities. Its specialized school, Summit Academy, provides a 12-month educational program to 340 students from 38 WNY school districts at two locations in Amherst, 150 Stahl Road and 165 Creekside Drive.

Bradford Watts Named to Powerful Business Leaders of Color List

Bradford Watts, People Inc. Associate Vice President - Community Relations & DEI, was named one of the top 100 Powerful Business Leaders of Color by Buffalo Business First..

Building a Bridge Through Communication

It’s hard to predict where in the Western New York or Rochester areas you’ll find American Sign Language (ASL) interpreters providing services contracted through People Inc. You may see these industry experts at press conferences, on local tours or awards ceremonies. Or, they may be offering more individual ASL services, such as assisting with medical appointments, court proceedings or trainings. Either way, People Inc. is providing a crucial bridge to communication and independence for people who are Deaf or hard of hearing. One very busy ASL interpreter, Karen Gambino, turned her experience of being a child of a Deaf adult into a lasting career that she is passionate about. “Put yourself in the shoes of a person who is Deaf, who is reliant on others to provide information or a service,” Gambino said. “People just want to be understood, maintain their autonomy and be part of the communication process. That is the main point of engaging an interpreter.” ASL is a rich, complex language with its own grammar structure and cultural context. It is surprising to people that it is not equivalent to spoken English and therefore requires interpretation. When using ASL – attitudes, emotions, tone and meaning must be conveyed simultaneously as each person is communicating. Gambino feels her role is to paint a picture using her hands and her facial expressions. She also shared that life experience is an invaluable part of the interpreter’s skill set. In other words, Gambino says she needs to keep up with current events and sometimes learn new technical language, because you can’t interpret what you don’t understand. For instance, when interpreting at a legal closing for a property, she had to expand on the word “deed” – spelling out the word and showing in ASL: “The paper that shows you own the house.” There are several interpreting and translation services offered by People Inc. to make meetings, appointments, trainings and events accessible for Deaf and hard of hearing communities. By providing interpreters in accordance with the Americans with Disabilities Act (ADA), businesses, organizations and medical practices can ensure that all people benefit from their services and that reasonable accommodations are provided. Jodie Chibi, an interpreter and Director of Language Services at People Inc., said she believes confidentiality and ethics are at the core of providing interpreter services. The interpreter must always remain respectful and neutral to properly build the pathways of communication. The interpreters offered through People Inc. are evaluated by highly qualified staff and adhere to the Registry of Interpreters for the Deaf (RID) Code of Professional Conduct, an industry standard. Gambino and Chibi agreed that the code of professional conduct is deeply ingrained and informs every interaction. Reflecting on her work, Gambino shared that it is fulfilling to know that she is helping not only to provide interpreting services, but to also bring awareness to the hearing community. She has often found herself educating people on what her role is and is not. Along with education, Chibi said that over her career the importance and acceptance of using interpreters has greatly expanded. “It’s all about seeing access being enabled for people, empowering them, and helping to break down barriers."

Celebration Honors 100-Year-Old Volunteer

‘Mr. Prince’ Still Visits Seniors 4 Days a Week, 4 Hours a Day When Prince Whitstone decided in 2000 to fill his time in retirement by volunteering, his goal was to stay active while giving back. As he turns 100 years old this week, it seems this remarkable volunteer has found a secret to longevity we all may be looking for. For 24 years, he has been a stellar and well-loved volunteer with People Inc. Four days a week, Whitstone, who lives alone, takes a bus to his volunteer “job” on Delaware Avenue in Buffalo. Day in and day out, he arrives well before his 9:00 a.m. start time and works until 1:00 p.m.  providing companionship and support to seniors as part of People Inc.’s Senior Companion program. He provides socialization and conversation for seniors, does some housekeeping and keeps people and facilities in order. Why does he do it? “I have to keep moving,” Whitstone said. “And it keeps me out of trouble.” Volunteers and staff from People Inc.’s Senior Companion program honored “Mr. Prince,” as he is known there, with a surprise “celebration of aging” for his 100th Birthday. A soft-spoken and private man who was born and raised in Memphis, Tenn., Whitstone worked at Acme Steel in Buffalo for 29 years and then at National Gypsum for 10 years. While he was employed full time, he also worked as a barber. Alissa Yax, Senior Companion Program Coordinator, describes Whitstone as “very independent.” “He is a great volunteer, and he is full of energy,” she said. “If someone asks if he needs help, he politely declines. He often serves as a role model for other volunteers. Everyone here really appreciates him.” “We are grateful for ‘Mr. Prince’ and his incredible dedication to People Inc.,” said Anne McCaffrey, People Inc. president and CEO. “He is an example of the strides people can make at any age when they have a purpose and others around them who care. That is true for both our volunteers and the people supported through the Senior Companion program. We are so pleased to celebrate with Mr. Prince and wish him a very Happy 100th Birthday!”

Construction Starts on Blocher Apartments

People Inc. Plans 93 Units in Williamsville Project People Inc. broke ground recently on Blocher Apartments, an affordable living complex at 135 Evans St., Williamsville. The $42 million development will provide 93 rental apartments for adults who qualify based on income.   The project includes renovations to the former Blocher Homes senior residence, as well as construction of three additional buildings. The complex will include one- and two-bedroom apartments and rents will range from $704 - $918 per month for one-bedroom units and $1082 - $1,157 per month for two-bedroom apartments. There will be 23 apartments designated for people with developmental disabilities. Up to five apartments will be accessible for people who are hearing and/or vision impaired. The Evans Street location is just off Main Street, providing close access to the many village and town amenities. “The Blocher project is an exciting and unique opportunity to add and sustain housing options in an area where the need for affordable housing has been well documented,” said Anne McCaffrey, president and CEO of People Inc. “Providing these choices, including opportunities for people with disabilities, can be life-changing for residents.” People Inc. manages over 30 affordable housing complexes with over 1,300 residents. The development of Blocher Apartments will mark the 8th residential construction project that the organization has developed through the use of tax credits.  “Our goals with the development of Blocher Apartments will be consistent with our other housing initiatives: to provide safe and affordable living environments where there is an unmet need, to create aesthetically pleasing and welcoming buildings, and to have a positive impact on the communities in which we are located,” McCaffrey said. Funding for the Blocher Apartments comes from several sources, including federal and state Low-Income Housing Tax Credits, New York State’s Homes and Community Renewal, Office for People With Developmental Disabilities, Federal Home Loan Bank Affordable Housing Program, Supportive Housing Opportunity Program and the Town of Amherst HOME Investment Partnerships American Rescue Plan. Features available to residents include a new playground, activity rooms, multiple community rooms and a patio. There will be a parking lot for residents and visitors, and a live-in superintendent. The project also includes new walkways and landscaping. “At the core of People Inc.’s mission is responding to the needs of the people of Western New York,” McCaffrey said. “There continues to be high demand for healthy, affordable and safe living environments and we are grateful to all our government and other collaborators and funders who are working with us to answer that call.” Construction of Blocher Apartments is expected to be completed by mid-2026.   ABOUT PEOPLE INC.: People Inc. provides a diverse array of support for people with intellectual and developmental disabilities and their families, as well as health care services, senior services, services for the Deaf and hard of hearing, and affordable housing. Founded more than 50 years ago and built on a strong foundation of innovation, collaboration, community and inclusion, People Inc. helps people achieve greater degrees of independence and productivity, providing superior programs throughout Western New York and the Greater Rochester regions.  

Contract Manufacturing Receives Award from Buffalo Business First

On Wednesday, May 17, our Contract Manufacturing team was honored to receive a 2023 Manufacturing Award from Buffalo Business First in the Workforce Innovation and Training Category. People Inc. President and CEO Anne McCaffrey and Contract Manufacturing Production Lead Jeremy Little accepted the award. Our Contract Manufacturing supports meaningful integrated employment for people with disabilities by providing business solutions such as general and light assembly/disassembly, packaging, light manufacturing or inspection to area businesses in a timely, professional and cost-effective manner. Contract Manufacturing invests in the integrated model by ensuring the workforce we provide is screened, trained and committed to quality. We ascertain each business partner’s unique project details, deadlines and quality requirements and shape our workforce to meet these needs. Within any partnership we provide regular supervision and facilitation of natural supports on a work site through modeling to and training of our and the partner’s employees on workplace and disability etiquette. People Inc. also can provide a broad overview training related to working with people with disabilities to any community partner/business who is interested in supporting and diversifying their workforce. People Inc. supports the integration of people with and without disabilities through our site-based and community business locations. Our Contract Manufacturing operation provides the natural opportunity for this when we partner with community businesses and supplement their workforce. We supply a trained workforce to assist with contracted tasks, such as assembly/disassembly, packaging, light manufacturing and inspection. Not only does this result in meaningful employment for people with disabilities, but we also become a valuable solution for local businesses struggling with recruitment and meeting project deadlines. Learn more about this unique business service.