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Program and Service Status Update Chart

People Inc. continues to monitor community experience with COVID-19. We have been operating in a proactive manner with a range of precautionary measures since the beginning of the pandemic. Our primary goal is to maintain a safe and healthy environment for both the people we support and our employees. 

Adjustment, as needed, to our programs and services will be made across the Western New York and Finger Lakes regions, based on the work of the People Inc. Emergency Preparedness Team, who is proactively engaged in monitoring any potential changes in our service areas and will adjust agency policies accordingly. The chart below will continue to be updated to reflect status changes of a program or service.

Our primary goal is to maintain a safe and healthy environment for both the people we support and our employees. We appreciate your support, as we continue to work together through this extremely challenging time.

Updated: 2.16.2021

Program

Type

Details

Residential Group Homes

 

Visitation at Group Homes

As of Monday, February 1, 2021 visitation by family is permitted with prior authorization. Families may also arrange window and virtual visits.

Medical Appointments

Family/Guardian can attend emergency medical appointments and procedures in accordance with any precautions established by the medical provider.

Person Served Return to Group Home

Prior to returning to the residential site, safeguards outlined in operational policy, will be reviewed in detail with family/person supported as part of the process. COVID-19 testing may be required.

Community Outings

As of Monday, February 1, 2021, limited community outings are permitted, with some requiring approval from management.

Senior Living

Common Areas

Supports continue. Community rooms reopened 2.16.2021 with restrictions. Visitors permitted.

Affordable Apartments (Mixed Income/Tax Credit Apartments)

Common Areas

Supports continue. Community rooms reopened 2.15.2021 with restrictions. Visitors permitted.

Day Habilitation, Community PreVoc, CAPP, DHWW, YALT

General Operations

Operations at these programs are changing as of 2.15.2021. With the exception of Lancaster and Main Day Programs - the other programs are reopened on 2.15.2021 ONLY for people who live at home with their families.

Information is provided on the Day and Employment Chart.

Please note: An afterhours Coronavirus hotline is now available for the people, and families of people, enrolled in our Day Habilitation and Vocational Programs for questions at 716.529.6505. 

Employment Services

General Operations

Community-based Employment supports have continued, following employer/placement’s status. Limited Contract Manufacturing is operational at 181 Lincoln location.

Free-standing Respite

General Operations

Traditional respite services at Northtowns and Downing Respite Centers are suspended.

Temporary Respite is available at the Northtowns and Downing Respite Centers as a regional resource to care for people with disabilities who are COVID-19 positive or recovering.

Temporary Respite Center

General Operations

Temporary Respite is available at the Northtowns and Downing Respite Centers as a regional resource to care for people with disabilities who are COVID-19 positive or recovering.

Site-Based Respite

General Operations

The following changes are effective as of 2.9.2021 for our respite sites: 

  • 1860 Buffalo Road Respite (Rochester) - not opening at this time
  • After the Belle Afternoon Respite (Buffalo) - reopened 2.15.2021
  • After Work Respite (Depew/Lancaster) - reopened 2.15.2021
  • Buffalo Afternoon Respite (Buffalo) - not opening at this time
  • Del-Ton Weekend Opportunities (Tonawanda) - opening 3.5.2021
  • Iris Afternoon Respite (Hamburg) - reopened 2.15.2021
  • Ken-Ton Afternoon Respite (Kenmore-Tonawanda) - opening 2.22.2021
  • Late Afternoon Respite (Buffalo) - reopened 2.15.2021
  • Lockport Recreation Respite (Lockport in community programming) - reopened 2.15.2021
  • Northtowns Afternoon Respite (Lockport) - not opening at this time
  • On Main and Grove Afternoon Respite (East Aurora) - opening 2.22.2021
  • Orchard Park Weekend Opportunities (Orchard Park) - opening 3.5.2021
  • Recreation Respite (Depew/Lancaster) - reopened 2.15.2021
  • Rochester After School Respite - not opening at this time
  • Southtowns Afternoon Respite (Hamburg) - reopened 2.16.2021
  • TLC K-5 Afternoon Respite (Amherst) - reopened 2.16.2021
  • Themed Learning Club (Amherst) - reopened 2.16.2021

In-Home Behavioral

General Operations

Continued uninterrupted operations, with precautions in place.

Community Habilitation/  In-Home Respite

General Operations

Continued uninterrupted operations, with precautions in place.

Recreation Respite

General Operations

Program will reopen 2.15.2021

Elmwood Health Center

General Operations

Continued operations, open for in-person and virtual visits.

Home Health Care

General Operations

Continued uninterrupted operations, with precautions in place.

Headway of WNY

General Operations

Continued uninterrupted operations, with precautions in place. Virtual support groups held the first and third Tuesday each month.

Deaf Access Services

General Operations

Continued uninterrupted operations, with precautions in place.

Lothlorien Therapeutic Riding Center

General Operations

Limited schedule for winter. 2021 Season Registration for riding lessons now open. Taking calls about program info, tours and volunteer orientations that will be scheduled in the spring.

Ombudsman Services

General Operations

Remote support, in line with operator’s visitor policies.

Senior Companion Program

General Operations

Operating at clients’ homes and doing telephone wellness calls. 

 


Western New York 1219 North Forest Road | P.O. Box 9033 | Williamsville, New York 14231 | Phone: 716.817.7400 | Toll Free NY 1.888.7PEOPLE | Fax: 716.634.3889

Rochester 1860 Buffalo Road | Rochester, NY 14624 | Phone 585.441.9300 | Fax 585.441.9398

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