A Coronavirus Phone Line is available for families to call at 716.817.7445. An afterhours Coronavirus hotline is available for families and people enrolled in our Day Habilitation Programs and Vocational Services to share questions at 716.529.6505. Concerns may also be emailed to COVIDconcern@people-inc.org.
People Inc. also maintains an Emergency Closing Line for program participants, families and staff containing updated information about weather-related program closures. Call 716.817.5700 (Western New York) or 585.441.9393 (Greater Rochester Region) to find out if your program or location is closed.
Note:
On March 7, 2024, People Inc. updated the visitor policy for all residential facilities based on the recent Office for People with Developmental Disabilities (OPWDD) revised guidance on the "Management of Communicable Respiratory Viral Infections." Communicable Respiratory Viral Infections include: seasonal influenza, respiratory syncytial virus (RSV), COVID-19, measles, varicella zoster (chicken pox), and herpes zoster (shingles).
- If a person-served in a residence is under investigation (PUI) for or positive for COVID-19 or Influenza or Respiratory Viral Infection: Visitation is limited to outside (if weather permits)/Bedroom.
- If a person-Served is exposed to a person under investigation for or positive for COVID-19 or Influenza or Respiratory Viral Infection: Visitation is limited to outside (if weather permits)/Designated area in the home away from people in isolation.
- Face masks are required under the following circumstances:
- Face Masks are required if a visitor had close contact with someone with COVID-19, wear a well fitted face mask around others for 10-days from last close contact.
- Face Masks are required if a visitor completed a minimum 5-day isolation period as a result of a COVID-19 infection and are required to be worn on days 6-10.
- Face Masks are required if the home has a person receiving services under isolation for PUI or positive COVID-19 or the home is under isolation for a suspected or confirmed influenza.
More information is available at NYS OPWDD and Centers for Disease Control and Prevention (CDC).
October 12, 2020 People Inc. Offers New Informational Session for Families October 21
Oct 12, 2020
Thank you to families who participated in our earlier
conference call updates from agency management.
We have scheduled a new information session for families of the people we support for Wednesday, October 21 at 6:30 p.m.
During
this call, agency management will provide operational updates, projected plans
and answer questions. Questions may be sent in advance, and during the call,
to COVIDconcern@people-inc.org,
or texted to 716.868.9233. Given the anticipated volume of participants on the
calls, this is the most effective way to have your question heard and
answered.
RSVP to 716.817.7400 to receive the conference call number
and access code. Please note: an RSVP is needed because even if the
conference call phone number remains the same, a new unique access code is
issued specific to each call.