The combination of these approaches can help enhance the support People Inc. employees can give people with intellectual and developmental disabilities (IDD) in residential and day habilitation settings. 

“A deeper understanding of trauma helps us serve our community more effectively, while empowering our employees with additional training and tools.” said People Inc. President and CEO Anne McCaffrey. 

The training, modeled from the Solution-Focused Trauma-Informed Care (SF-TIC) approach to care, aims to improve overall employee well-being among DSPs and people served through People Inc. It is expected to increase safety for employees and persons supported; improve staff resilience, compassion, and ability to manage behavioral crises; and enhance communication and engagement.  

SF-TIC training will be completed in collaboration with the Institute on Trauma and Trauma-Informed Care (ITTIC) at the University at Buffalo. Susan Green, LCSW, clinical professor and co-director of the institute, and Denise Krause, LCSW, clinical professor and associate dean of the institute, will lead the training sessions.