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Respite Programs

Temporary Respite Center:

While traditional respite services have been postponed at our Downing Respite center, we are now operating as a regional resource at that site. In its place, People Inc. has been approved to be a provider of temporary Respite Services, designed to care for people with intellectual and developmental disabilities impacted by the COVID-19 virus who do not require hospitalization and are otherwise eligible and approved for this temporary placement (a maximum of 14 days). The center is, located on Genesee Street in Bowmansville (Lancaster) and will provide a unique opportunity to deliver enhanced supports, while providing separation from others who may not be affected. The center operates as a sub-acute setting – meaning it is not a hospital or certified by the Department of Health. It operates with Personal Protective Equipment (PPE), clinical design and protocols similar to those at hospitals. RNs will be present, as needed, based on severity of symptoms. While the agency is maintaining these high standards for care, people who are staying in the centers will experience a home-like environment.

  • Downing Respite House
    • Location: Genesee Street, Bowmansville, NY (Lancaster) 

To inquire about accessing services at the People Inc. Temporary Respite Center, contact Thomas Ess, associate vice president and Emergency Preparedness coordinator, at, 716.866.1728 or 716.817.9208.

Extended Family Respite Reimbursement
Location: In caregiver's home
Phone: 716.817.9026
Age: Any age accepted
Fees: FSS funded - People Inc. provides a subsidy for the cost of the care. This program allows families to have their friends, relatives and neighbors provide respite services and receive a subsidy for their care by People Inc.

In-Home Respite
Available in Rochester only
In-home respite is an "indirect" service that provides relief to individuals who are responsible for the primary care and support of an individual with a developmental disability. When a family member or live-in/house-parent needs a break, respite services can ensure that their loved one's needs are met. In-home respite can be provided during the day, evenings or overnight.
Phone: 585-441-9300

Payne Respite Bed
Respite house for children with developmental disabilities who are medically frail.
 Payne Avenue, North Tonawanda, NY 14120
Phone: 716.693.2403
Age: 10 and 21 for medically frail
Fees: Waiver based and private pay
Transportation: Transportation is arranged and/or provided by the family
Meals: Meals are provided as needed and medical nutrients are provided by the family
Medications: Site is able to pass medications. 

Western New York 1219 North Forest Road | P.O. Box 9033 | Williamsville, New York 14231 | Phone: 716.817.7400 | Toll Free NY 1.888.7PEOPLE | Fax: 716.634.3889

Rochester 1860 Buffalo Road | Rochester, NY 14624 | Phone 585.441.9300 | Fax 585.441.9398

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