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Respite Programs

Temporary Respite Centers:

Traditional Respite Services have been postponed at our Downing and Northtown Respite houses to ensure the safety of people we support. In its place, People Inc. has converted two of its existing Temporary Respite Centers to meet the critical needs presented by the COVID-19 pandemic. The centers will support people with intellectual and developmental disabilities impacted by COVID-19 who don’t require hospitalization and are otherwise eligible and approved for this temporary placement (a maximum of 14 days). They provide a unique opportunity to deliver enhanced supports, while providing separation from others who may not be affected. These centers operate as sub-acute settings—meaning they are not hospitals or certified by the Department of Health—but do operate with Personal Protective Equipment (PPE), clinical design and protocols similar to those at hospitals. While the agency is maintaining these high standards for care, people who are staying in the centers will experience a home-like environment.

  • Downing Respite House
    • Location: Genesee Street, Bowmansville, NY (Lancaster) 
  • Northtowns Respite House
    • Location: Townline Road, Wheatfield, NY

To inquire about accessing services at the People Inc. Temporary Respite Centers, contact Thomas Ess, associate vice president and Emergency Preparedness coordinator, at, 716.866.1728 or 716.817.9208.

Extended Family Respite Reimbursement
Location: In caregiver's home
Phone: 716.817.9026
Age: Any age accepted
Fees: FSS funded - People Inc. provides a subsidy for the cost of the care. This program allows families to have their friends, relatives and neighbors provide respite services and receive a subsidy for their care by People Inc.

In-Home Respite
Available in Rochester only
In-home respite is an "indirect" service that provides relief to individuals who are responsible for the primary care and support of an individual with a developmental disability. When a family member or live-in/house-parent needs a break, respite services can ensure that their loved one's needs are met. In-home respite can be provided during the day, evenings or overnight.
Phone: 585-441-9300

Payne Respite Bed
Respite house for children with developmental disabilities who are medically frail.
 Payne Avenue, North Tonawanda, NY 14120
Phone: 716.693.2403
Age: 10 and 21 for medically frail
Fees: Waiver based and private pay
Transportation: Transportation is arranged and/or provided by the family
Meals: Meals are provided as needed and medical nutrients are provided by the family
Medications: Site is able to pass medications. 

Western New York 1219 North Forest Road | P.O. Box 9033 | Williamsville, New York 14231 | Phone: 716.817.7400 | Toll Free NY 1.888.7PEOPLE | Fax: 716.634.3889

Rochester 1860 Buffalo Road | Rochester, NY 14624 | Phone 585.441.9300 | Fax 585.441.9398

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